Your Call Is Important to Us

Your Call Is Important to Us

In 2012, according to Australia’sSydney Morning Herald, an Adelaide man was kept on hold with the airline Qantas for 15 hours. As a recorded message affirmed, over and over, that a customer service agent would be with him “soon,” he simply stayed on—working, reading, waiting. As he told the newspaper, “I wanted to find out what exactly they meant when they said they would be with me as soon as possible.”

http://www.slate.com/articles/arts/culturebox/2014/09/history_of_hold_music_how_did_we_end_up_with_handel_tinkling_through_the.html

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About dommonkhouse

Dominic Monkhouse @dommonkhouse entrepreneur, smallholder, Geordie, kite surfing, snowboarding, dog owning, J109 sailor, pilot, husband, father and runner dominicmonkhouse.com
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